Okaya · Terms of Service

Terms of Service.

These terms govern your use of Okaya, an iOS app by Velora Health. By creating a family space or joining one, you agree to them.

Last updated: July 17, 2026

1. What Okaya is, and is not

Okaya is a family wellness and connection app. It helps an elderly parent share a daily check-in, optional wellness signals and moments with family members she chooses, and helps the family notice unusually quiet days.

Okaya is not a medical device, an alarm service, or an emergency service. It does not diagnose, treat or prevent any condition, does not provide medical advice, and never contacts emergency services on anyone's behalf. Notifications depend on devices, networks, Apple's push infrastructure and settings outside our control; Okaya does not guarantee that every incident, anomaly or emergency will be detected or delivered in time, or at all. Always call your local emergency number in an emergency.

2. Accounts and roles
3. Subscriptions and billing
4. Acceptable use
5. Content and data

Your family's content (moments, photos, stories, readings) belongs to your family. You grant us the limited license needed to store and deliver it to the members the parent has approved. Privacy practices are described in the Privacy Policy, which is part of these terms.

6. Disclaimers and limitation of liability

Okaya is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose. To the maximum extent permitted by law, Velora Health's total liability for any claim arising out of or relating to Okaya is limited to the amount you paid for the service in the 12 months before the claim. We are not liable for indirect, incidental, special or consequential damages, or for harm arising from undelivered or delayed notifications, device or network failures, or reliance on wellness signals.

7. Termination

You can close your family space at any time in Settings; data is deleted as described in the Privacy Policy. We may suspend or terminate access for material violation of these terms, with notice where practicable.

8. Changes and governing law

We may update these terms; material changes will be notified in the app before they take effect. Continued use after the effective date is acceptance. These terms are governed by the laws of the United States and the state in which Velora Health operates, without regard to conflict-of-law rules.

Contact

Questions about these terms: customer-care@velorahealth.io