PawAura - Terms of Use

Terms of Use

By using PawAura, you agree to these terms. Please read them carefully.

Last updated: June 2026 · Effective immediately

1. Acceptance of Terms

By downloading, installing, or using PawAura - Dog Seizure Tracker ("the App"), you agree to be bound by these Terms of Use. If you do not agree, please do not use the App.

The App is operated by Velora Health ("we", "us", "our"). These terms apply to all users of the App.

2. Pet-care tool - not veterinary advice

PawAura is a pet-care tracking tool. It is not a veterinary device and is not intended to diagnose, treat, cure or prevent epilepsy or any other condition in your pet, and it never predicts seizures.

The Seizure Fingerprint describes patterns from your own past logs, in the past tense; it is not a forecast, and many seizures happen with no warning. The seizure-timer thresholds are data-surfacing awareness (a seizure lasting more than about five minutes may be an emergency), not a diagnosis or dosing instruction. The AI brief is a summary of your own logged data for your vet, not veterinary advice. Always follow your veterinarian's guidance, and contact your vet or an emergency clinic immediately if your dog is in a prolonged or repeated seizure.

3. Accounts

Logging seizures, the diary, medications and CSV export all work without any account. Generating an AI brief uses Sign in with Apple so we can verify the request and apply usage limits. You must be at least 13 years old (or the minimum age in your country) to use the brief feature.

4. Subscription - PawAura Pro
PawAura Pro - Subscription Details

Monthly plan: $5.99 USD per month, auto-renewing - with a 7-day free trial

Yearly plan: $29.99 USD per year, auto-renewing - with a 7-day free trial

Free tier: unlimited seizure logging with video, the diary, CSV export, and reminders for two medications

Pro unlocks: the Seizure Fingerprint, the crisis-ready system, unlimited medications and blood levels, trends and the AI brief

Billing: charged to your Apple ID; manage or cancel in your Apple ID Account Settings

Payment is charged to your Apple ID at confirmation of purchase, after any free trial. Your subscription auto-renews unless cancelled at least 24 hours before the end of the current period; manage or cancel in your Apple ID Account Settings. Any unused portion of a free trial is forfeited when you purchase. The AI brief is limited to one per calendar month.

5. Acceptable use

You agree not to use the App for any unlawful purpose, to reverse engineer or attempt to extract its source code, to abuse, overload or circumvent usage limits or security, or to resell or sublicense the App.

6. Your data

You own the data you log. It is stored on your device and your private iCloud. Seizure videos never leave your device. To generate a brief, you authorise us to send a summary of your logs (never video) to our AI provider solely to produce that brief. See our Privacy Policy for full details. We do not sell your data.

7. Disclaimer of warranties

The App is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the App, its analysis or any AI-generated report will be accurate, complete, error-free or uninterrupted.

8. Limitation of liability

To the maximum extent permitted by law, Velora Health shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of data or any pet-health outcome, arising from your use of or inability to use the App.

9. Changes to Terms

We may modify these Terms at any time and will update the "Last updated" date. Continued use after changes constitutes acceptance of the new Terms.

10. Governing law

These Terms are governed by the laws of the jurisdiction in which Velora Health operates, without regard to conflict of law provisions.

11. Apple's Standard EULA

In addition to these Terms, use of the App is also subject to Apple's standard Licensed Application End User License Agreement (EULA).

Questions?
We're happy to clarify anything about how PawAura works.
customer-care@velorahealth.io ->